State Farm® Insurance Agent Sarah Herndon

"Anytime I called and needed assistance, Charlotte was incredibly helpful to provide all the information I needed in a quick and professional manner. She is great to work with, and I highly recommend this insurance office if you're looking for a new one."

"Very well handled, and very knowledgeable."

"Agent Brian was very easy and detailed to work with. I'm looking forward to being a new State Farm customer!"

"Sarah is letting her office manager Charlotte run this place. She seems sweet but notice how there is not mention of another worker? Yeah…she isn’t great behind doors. Sarah just lets her run all over other employees. It’s really sad."

"Amazing and fast response with adjusting my policy when needed! Thankful for Sarah Herndon and her team! Extra thanks to Charlotte and all of her hard work!"

"Sarah was very helpful!"

"What can I say about Charlotte,? She is amazing. Any time I call, I ask for her. She gets to know her clients. Makes you feel like you are more than a customer, like a friend. She is knowledgeable and kind and has helped me on more than one occasion!"

"7:30 my tume n 8"30 Chattanooga time Try to call but says offices is open for some reason, not good ins comp, rather 5ake my business elsewhere"

"Charlotte Griffin has always been so helpful anytime I have questions! She is so quick to get back with me! Thanks for all you do!"

"Very helpful and I enjoyed working with them"

"Charlotte is the absolute best to work with. We've been with them for over 4 years now and I wouldn't want to work with anyone else."

"Charlotte is great to work with! We switched insurances due to pricing and she made it very easy to switch! Highly recommend her!"

"Charlotte is such a pleasure to work with! She has the best customer service!"

"Super sweet, helpful and funny! Definitely recommend Sarah(: thanks for all your help lovely lady!!"

"Everyone in this office is so helpful, but I would probably have lost my entire mind during the purchase of policies for my new home without the help of Charlotte Griffin. Charlotte is helpful, knowledgeable, and patient!"

"Sarah’s agency is great! The team is knowledgeable and always courteous"

"I’ve had multiple questions and needed assistance about my policy for the last week emailing back and forth with Rhiannon von Klar. She has been very prompt and very helpful with all my needs. I’m very satisfied with the this agency."

"Currently have renters insurance through this office and it is wonderful. The customer service is the best and they always answer with such kindness. Always care about my questions and answer them to the best of their ability. Highly recommend."

"Wonderful staff to work with!"

"Charlotte Griffin at State Farm has been such a HUGE help to my husband and myself with getting our house insurance and car insurance at a reasonable rate! Any questions I have had over the past few months she has answered right away!"

"Sarah and her staff are so helpful and kind! After moving to Chattanooga, I was really grateful to have such an easy time handling all of my insurance. I love this place and would absolutely recommend it to anyone!"

"Fantastic!! Everyone is so personable and helpful."

"I have had the best experience, they are very quick to answer any phone calls or emails. Charlotte has been fantastic with helping with my total loss claim."

"Sarah’s office has been great servicing our policies for a few years now! I love working with Charlotte as she’s always quick to respond to emails, super friendly, and very efficient with handling my requests!"

"Charlotte has been awesome! She’s helps with everything from my personal insurance to my company’s insurance. Been a huge help! Thanks a lot for helping support my small business"