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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dee Griffith

October 27, 2025

5  out of  5
rating by Dee Griffith
"I have been working with Sam at State Farm. I couldn’t find anyone to ensure me because I’ve had a few accidents even though they weren’t my fault. I called and spoke to Sam and he was able to get me insured for a very reasonable price. It’s now time to renew and my premium is actually going down. He has been so helpful and always available to answer any questions that I might have great job State Farm."
We responded:
"Thank you for your 5-star review! Sam is an integral part of our team. We're so honored you chose us to be your State Farm Agency! Please give us a call if you ever need anything. -Sarah"
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Randi Lyne Lahiff

October 23, 2025

5  out of  5
rating by Randi Lyne Lahiff
"Sarah and her team are fantastic! Special shout out to Charlotte for always being there for my family and my business! Anytime I have questions about anything, she is the perfect person to help take care of it! Incredibly knowledgeable, efficient and can figure anything out! Thank you for always taking care of us!"
We responded:
"Thank you for your 5-star review! We have loved going through "life" with you!"
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Kerry Moore

October 23, 2025

5  out of  5
rating by Kerry Moore
"Charlotte did a wonderful job. Very pleased with her service. Thank you Charlotte"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Frank Cuzzort

October 22, 2025

5  out of  5
rating by Frank Cuzzort
"Charlotte was very knowledgeable and helpful in updating my policies. She was able to provide the “Pros” and “ Cons” for implementing my requests to ensure the policies implemented were the best for me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer B

October 16, 2025

5  out of  5
rating by Jennifer B
"Charlotte is amazing!! Set me up immediately with insurance, and it’s less than half of what I was paying before with more coverage. Even helped me get a refund from my old company! Highly recommend her!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dea Porter

October 15, 2025

5  out of  5
rating by Dea Porter
"I can’t say enough nice things about Charlotte at StateFarm. She is always so helpful and so knowledgeable about Insurance, Sarah is lucky to have her on her team. When I call Sarah‘s office, I always asked for Charlotte. She goes beyond the call of duty to help you. She is truly the best!!!!!! Sarah needs to give her a big bonus!!!!!!!!!!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I think Charlotte is terrific, too. She has definitely earned a big bonus! We look forward to continuing to support your insurance needs."
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JP M

October 15, 2025

5  out of  5
rating by JP M
"Charlotte at this office is so easy to work with and has a great disposition. She gets back to me very promptly if she doesn’t answer the phone, and she even texts with me when I don’t answer my phone. Exceptional service and great rates. Highly recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michelle Harris

August 28, 2025

5  out of  5
rating by Michelle Harris
"Charlotte Griffin Was extremely knowledgeable and helped me out tremendously, answered all my questions I had, and has really good customer service. I would recommend her 100 times over and over."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Charlotte. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stewart Kelley

August 28, 2025

5  out of  5
rating by Stewart Kelley
"Georgia was amazing! She listened to my needs and was able to find exactly what my family and I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Miller

August 22, 2025

5  out of  5
rating by Michael Miller
"Sarah Herndons State Farm, and their supporting agents are great to work with. Very attentive to their clients needs, asking good qualifying questions and answering any concerns to make sure you get the best coverage at the best rates possible. I am very happy to have them take care of all my and my families insurance needs."
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kristie Lewis

August 1, 2025

5  out of  5
rating by kristie Lewis
"So courteous customer service and answers all your questions .. pleasant"
We responded:
"Thank you for taking the time to share your thoughts! We have always loved doing business with you through the years! Please don't ever hesitate to reach out!"
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Christin B

July 30, 2025

5  out of  5
rating by Christin B
"My old insurance policy was continuously going up, so I decided it was time to switch. I called and spoke with Sam and he helped me greatly in navigating through my complex situation"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Donna Deweese

July 21, 2025

5  out of  5
rating by Donna Deweese
"Charlotte was very helpful and professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shaleah Peels

July 19, 2025

5  out of  5
rating by Shaleah Peels
"Oh we’re to even start of how amazing this office is I cannot say enough about the customer service that I have received from Bryan over the last few weeks I was interested in a renters insurance policy but due to my work schedule i was not able to get with him until today to finalize everything. But here’s an amazing detail about my agent he stayed in touch with me on a regular basis and was extremely patient with me and my schedule. An that means a lot because I mean who wants to work all day and then half to hassle with insurance but when working with Bryan that doesn’t half to be a worry he made it to were it was the fastest and easiest policy I’ve ever had to do and he was very transparent and explained everything to me of how it works and what it covers.I would love to recommend this office/agent when you are looking for the best company to help you meet your needs but most importantly I recommend choosing Bryan to be your next agent. Thank you Bryan for everything.""
We responded:
"Wow! What an amazing testimony about Bryan! He is definitely a terrific asset to our team. I am so happy about your experience, willingness to share so many positives. We appreciate your business, too! If you ever have any questions, please don't hesitate to reach out. We are here for you! "
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Joel

July 16, 2025

5  out of  5
rating by Joel
"Bryan was extremely helpful, professional, and followed up with me to finalize adding my new truck to my existing policy, and he made the experience super easy for me. Thank you Bryan!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cederick Harris

July 11, 2025

5  out of  5
rating by Cederick Harris
""After a consultation with Georgia she saved me significant amount on premiums while improving coverage. Appreciate their honesty and dedication to finding the best value for me. Thank you Sarah Herndon State Farm"
We responded:
"Thank you for taking the time to share your thoughts! Georgia is great. If you ever have any questions or need assistance, we’re here to help!"
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Jaco

July 3, 2025

5  out of  5
rating by Jaco
"Bryan was very professional and worked with me and all my needs ! I highly recommend working with Bryan when looking into State Farm!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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michelle gladden

June 20, 2025

5  out of  5
rating by michelle gladden
"I cannot say enough about the customer service that I have received from this office especially Bryan over the last 2 weeks. I was taking out a policy but due to my busy work schedule was not able to get with him until today to finalize everything. He stayed in touch with me on a regular and was extremely patient with me. I recommend this office/agent and especially Bryan to anyone who needs insurance policies. Thank you Bryan for everything."
We responded:
"Thank you for your 5-star review! Bryan is terrific. Please feel to give us a call whenever you need help or have questions! We love being your good neighbor."
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Sam Ainley

June 19, 2025

5  out of  5
rating by Sam Ainley
"Fantastic office and friendly team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carlotta Gillespie

May 1, 2025

5  out of  5
rating by Carlotta Gillespie
"Anytime I called and needed assistance, Charlotte was incredibly helpful to provide all the information I needed in a quick and professional manner. She is great to work with, and I highly recommend this insurance office if you're looking for a new one."
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Fang

May 1, 2025

5  out of  5
rating by Fang
"Very well handled, and very knowledgeable."
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Sherri Scott

May 1, 2025

5  out of  5
rating by Sherri Scott
"Agent Brian was very easy and detailed to work with. I'm looking forward to being a new State Farm customer!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cristina Spear

April 28, 2025

5  out of  5
rating by Cristina Spear
"Amazing and fast response with adjusting my policy when needed! Thankful for Sarah Herndon and her team! Extra thanks to Charlotte and all of her hard work!"
We responded:
"Thank you for the 5-star review, Cristina! My team and I have very much enjoyed working with you! - Sarah "
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Quinn Keitel

April 28, 2025

5  out of  5
rating by Quinn Keitel
"Sarah was very helpful!"
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Shannon Byroad

April 24, 2025

5  out of  5
rating by Shannon Byroad
"What can I say about Charlotte,? She is amazing. Any time I call, I ask for her. She gets to know her clients. Makes you feel like you are more than a customer, like a friend. She is knowledgeable and kind and has helped me on more than one occasion!"