State Farm® Insurance Agent Sarah Herndon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tarra Summerfield
January 25, 2026
"Thank you to Georgia and Sam for helping get my new car insured. Great customer service!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Sarah Herndon’s Team. "
Marla Cooper
January 2, 2026
"The best insurance company!!! They are always there to answer any question i have. They are awesome."
"Hi Marla! Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
John Simon
December 30, 2025
"Incredible service. Very friendly and responsive staff. Great insurance at affordable rates."
"Hi John! Thank you for taking the time to share your experience. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
Mr. G
December 5, 2025
"Sam has treated me great. I switched all my insurance over to him and saved alot. I'm very happy with this decision."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Robertine James
November 28, 2025
"State Farm is the best when it comes to customer service from some really talented people. I’d recommend them to anyone. Sarah and her staff are great to work with. Happy Holidays to all! 🎄"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ash Kratzer
November 20, 2025
"I wanted to shoutout Charlotte, who has always been amazing to work with. She takes the time to explain things, helps me figure out what I need, and is always quick to respond whenever I have a question or need something sent to myself. She has hospitality that is unmatched! I really appreciate everything she’s done for me. If you need someone dependable and easy to work with, Charlotte is the best!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michael Dempsey
November 17, 2025
"My experience with Sam was great he worked on my cars and home insurance and saved me hundreds thanks"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Maysie Seeger
November 11, 2025
"Mrs Charlotte has been absolutely amazing and has helped me personally so much!!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jan Kottka
November 3, 2025
"Sam is extremely efficient and friendly in getting my insurance needs completed. That's why my insurance is with State Farm, due to Sam's friendly and knowledgeable attitude, rather than another company. Thank you for being a "good neighbor"!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Linda Groustra
October 31, 2025
"I recently obtained insurance on my car from Georgia at State Farm. She went the extra mile for me as we had a few technical problems and she really worked to help me clear these up. Thank you Grorgia"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dee Griffith
October 27, 2025
"I have been working with Sam at State Farm. I couldn’t find anyone to ensure me because I’ve had a few accidents even though they weren’t my fault. I called and spoke to Sam and he was able to get me insured for a very reasonable price. It’s now time to renew and my premium is actually going down. He has been so helpful and always available to answer any questions that I might have great job State Farm."
"Thank you for your 5-star review! Sam is an integral part of our team. We're so honored you chose us to be your State Farm Agency! Please give us a call if you ever need anything. -Sarah"
Randi Lyne Lahiff
October 23, 2025
"Sarah and her team are fantastic! Special shout out to Charlotte for always being there for my family and my business! Anytime I have questions about anything, she is the perfect person to help take care of it! Incredibly knowledgeable, efficient and can figure anything out! Thank you for always taking care of us!"
"Thank you for your 5-star review! We have loved going through "life" with you!"
Kerry Moore
October 23, 2025
"Charlotte did a wonderful job. Very pleased with her service. Thank you Charlotte"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Frank Cuzzort
October 22, 2025
"Charlotte was very knowledgeable and helpful in updating my policies. She was able to provide the “Pros” and “ Cons” for implementing my requests to ensure the policies implemented were the best for me."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jennifer B
October 16, 2025
"Charlotte is amazing!! Set me up immediately with insurance, and it’s less than half of what I was paying before with more coverage. Even helped me get a refund from my old company! Highly recommend her!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dea Porter
October 15, 2025
"I can’t say enough nice things about Charlotte at StateFarm. She is always so helpful and so knowledgeable about Insurance, Sarah is lucky to have her on her team. When I call Sarah‘s office, I always asked for Charlotte. She goes beyond the call of duty to help you. She is truly the best!!!!!! Sarah needs to give her a big bonus!!!!!!!!!!!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I think Charlotte is terrific, too. She has definitely earned a big bonus! We look forward to continuing to support your insurance needs."
JP M
October 15, 2025
"Charlotte at this office is so easy to work with and has a great disposition. She gets back to me very promptly if she doesn’t answer the phone, and she even texts with me when I don’t answer my phone. Exceptional service and great rates. Highly recommend."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Michelle Harris
August 28, 2025
"Charlotte Griffin Was extremely knowledgeable and helped me out tremendously, answered all my questions I had, and has really good customer service. I would recommend her 100 times over and over."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Charlotte. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
kristie Lewis
August 1, 2025
"So courteous customer service and answers all your questions .. pleasant"
"Thank you for taking the time to share your thoughts! We have always loved doing business with you through the years! Please don't ever hesitate to reach out!"
Shaleah Peels
July 19, 2025
"Oh we’re to even start of how amazing this office is I cannot say enough about the customer service that I have received from Bryan over the last few weeks I was interested in a renters insurance policy but due to my work schedule i was not able to get with him until today to finalize everything. But here’s an amazing detail about my agent he stayed in touch with me on a regular basis and was extremely patient with me and my schedule. An that means a lot because I mean who wants to work all day and then half to hassle with insurance but when working with Bryan that doesn’t half to be a worry he made it to were it was the fastest and easiest policy I’ve ever had to do and he was very transparent and explained everything to me of how it works and what it covers.I would love to recommend this office/agent when you are looking for the best company to help you meet your needs but most importantly I recommend choosing Bryan to be your next agent. Thank you Bryan for everything.""
"Wow! What an amazing testimony about Bryan! He is definitely a terrific asset to our team. I am so happy about your experience, willingness to share so many positives. We appreciate your business, too! If you ever have any questions, please don't hesitate to reach out. We are here for you! "
Cederick Harris
July 11, 2025
""After a consultation with Georgia she saved me significant amount on premiums while improving coverage. Appreciate their honesty and dedication to finding the best value for me. Thank you Sarah Herndon State Farm"
"Thank you for taking the time to share your thoughts! Georgia is great. If you ever have any questions or need assistance, we’re here to help!"
michelle gladden
June 20, 2025
"I cannot say enough about the customer service that I have received from this office especially Bryan over the last 2 weeks. I was taking out a policy but due to my busy work schedule was not able to get with him until today to finalize everything. He stayed in touch with me on a regular and was extremely patient with me. I recommend this office/agent and especially Bryan to anyone who needs insurance policies. Thank you Bryan for everything."
"Thank you for your 5-star review! Bryan is terrific. Please feel to give us a call whenever you need help or have questions! We love being your good neighbor."
Sam Ainley
June 19, 2025
"Fantastic office and friendly team!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Carlotta Gillespie
May 1, 2025
"Anytime I called and needed assistance, Charlotte was incredibly helpful to provide all the information I needed in a quick and professional manner. She is great to work with, and I highly recommend this insurance office if you're looking for a new one."
"Thank you so much for your kind words, Carlotta! We’re thrilled to hear that Charlotte was able to assist you quickly and professionally. Your recommendation means a lot, and we’re so happy to have you as part of our State Farm family! - Sarah "
Sherri Scott
May 1, 2025
"Agent Brian was very easy and detailed to work with. I'm looking forward to being a new State Farm customer!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"